Cancellation Policy
1.1 Online Orders:
- Order Cancellation Timeframe: Orders can be canceled within 15 minutes of placing the order.
- How to Cancel: To cancel your order, please contact our customer service at 8076416462.
- Cancellation Charges: No charges will be applied if the order is canceled within the specified timeframe.
1.2 Reservations:
- Reservation Cancellation Timeframe: Reservations can be canceled up to 24 hours before the scheduled time.
- How to Cancel: To cancel a reservation, please call us at 8076416462 .
- Late Cancellations: Cancellations made less than 24 hours before the reservation may incur a cancellation fee of 100 Rupees
Refund Policy
Online Orders:
- Eligibility for Refund: Refunds are available for orders that are canceled within the specified cancellation timeframe. Refunds will also be considered if the order is incorrect or if there are issues with the quality of the food.
- Refund Process: To request a refund, please contact our customer service at 8076416462 with your order details.
- Refund Timeline: Refunds will be processed within 7-10 business days after approval.
2.2 Reservations:
- Eligibility for Refund: Refunds are available for reservations canceled within the specified cancellation timeframe.
- Refund Process: To request a refund, please contact our reservation team at 8076416462 with your reservation details.
- Refund Timeline: Refunds for reservations will be processed within 7-10 business days after approval.
3. Non-Refundable Items
- Special Promotions and Discounts: Orders and reservations made during special promotions or with discount codes may not be eligible for refunds. Please check the terms and conditions of the promotion or discount for details.